🎫
Submit a Ticket
Guests report in-room tech issues — WiFi, TV, email, and more.
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🗂️
Helpdesk Queue
View and manage all open tickets. AI copilot available per ticket.
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🧠
Knowledge Base
Create and edit KB issues, steps, and trigger phrases. Changes re-ingest into Qdrant instantly.
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🏨
Hotel Management
Manage hotel config — SSID, portal URL, device limit, engineer contacts. The AI reads this every conversation.
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