What is the problem?
Describe the issue a guest is experiencing. Write it the way an operator would report it.
Issue ID
08-010
Group this issue so it's easy to find later.
A short, clear description β this is what operators and the AI use to identify the problem.
Global articles appear for every hotel. Hotel-specific articles are only shown for that hotel.
One phrase per line. The AI already uses your title β add more here if guests describe the issue very differently.
All Devices
iPhone & iPad
Android
Windows
Mac
WiFi & Wired
WiFi only
Wired only